Business Etiquette Program / Workshop – Outline

Duration – Flexible

Program Objectives

• Build confidence in professional interactions
• Enhance communication and interpersonal skills
• Develop polished workplace behavior
• Improve client and stakeholder relationships
• Strengthen personal and organizational image
• Promote professionalism and cultural awareness

Topics

• Professional Image & Grooming
• Workplace Manners and Courtesy
• Effective Business Communication
• Email and Telephone Etiquette
• Meeting and Networking Etiquette
• Cross-Cultural Sensitivity
• Dining and Social Etiquette
• Time Management and Punctuality
• Handling Difficult Situations Professionally

A practical program designed to help participants present themselves with confidence, credibility, and professionalism.

All programs can be customized as per the requirements.

Business Communication Program – Outline

Duration – Flexible (16 hours – 24 hours)

Program Objectives

• Communicate clearly and confidently
• Improve workplace relationships
• Enhance professional writing skills
• Deliver impactful presentations
• Strengthen collaboration and teamwork
• Handle conversations with tact and professionalism

Topics Covered

• Fundamentals of Effective Communication
• Verbal and Non-Verbal Communication
• Professional Email and Business Writing
• Listening and Questioning Skills
• Presentation and Public Speaking Skills
• Interpersonal and Team Communication
• Managing Difficult Conversations
• Cross-Cultural Communication
• Virtual and Digital Communication Etiquette

All programs can be customized as per the requirements.

Business Writing Program – Outline

Duration – Flexible (8 hours – 16 hours)

Program Objectives

• Write clear, professional, and error-free messages
• Improve structure and clarity in business documents
• Enhance tone and professionalism in writing
• Communicate ideas effectively and persuasively
• Save time through organized and concise writing

Topics Covered

• Principles of Clear and Concise Writing
• Structuring Business Emails and Letters
• Writing Reports and Proposals
• Grammar, Tone, and Professional Language
• Editing and Proofreading Skills
• Writing for Different Audiences
• Creating Impactful Subject Lines
• Digital and Corporate Communication Standards

All programs can be customized as per the requirements.

Soft Skills Training for New Employees – Outline

Duration – Flexible (16 hours – 40 hours)

Program Objectives

• Build confidence in the workplace
• Develop strong communication and interpersonal skills
• Improve teamwork and collaboration
• Enhance professionalism and work readiness
• Strengthen productivity and positive work habits

Topics Covered

• Professional Attitude and Workplace Behavior
• Effective Communication Skills
• Teamwork and Collaboration
• Time Management and Productivity
• Business Etiquette Basics
• Problem Solving and Decision Making
• Emotional Intelligence
• Adaptability and Work Ethics
• Handling Feedback and Conflict

All programs can be customized as per the requirements.

Soft Skills Training for Managers – Outline

Duration – Flexible (16 hours – 40 hours)

Program Objectives

• Strengthen leadership and managerial effectiveness
• Improve communication with teams and stakeholders
• Build high-performance teams
• Handle conflicts and challenges professionally
• Enhance decision-making and people skills

Topics Covered

• Leadership and People Management
• Effective Managerial Communication
• Team Building and Motivation
• Emotional Intelligence for Leaders
• Conflict Resolution and Problem Solving
• Delegation and Accountability
• Coaching and Feedback Skills
• Decision Making and Critical Thinking
• Managing Change and Performance

All programs can be customized as per the requirements.

Soft Skills Training for Senior Managers / Leaders – Outline

Duration – Flexible (16 hours – 32 hours)

Program Objectives

• Strengthen executive presence and leadership impact
• Enhance strategic thinking and decision making
• Improve influence and stakeholder engagement
• Build resilient, high-performing teams
• Drive organizational growth through effective leadership

Topics Covered

• Strategic Leadership and Influence
• Executive Communication Skills
• Vision, Decision Making and Critical Thinking
• Emotional Intelligence at Leadership Level
• Leading High-Performance Teams
• Stakeholder and Relationship Management
• Change Management and Resilience
• Conflict Management and Negotiation
• Coaching, Mentoring and Talent Development

All programs can be customized as per the requirements.

Leadership Skills Development Program for Managers – Outline

Duration – Flexible (16 hours – 40 hours)

Topics Covered

• Core Leadership Competencies
• Managerial Communication Skills
• Team Building and Motivation
• Decision Making and Problem Solving
• Delegation and Accountability
• Emotional Intelligence
• Conflict Management
• Coaching and Feedback Skills

All programs can be customized as per the requirements.

Leadership Skills Development Program for Senior Managers – Outline

Duration – Flexible (16 hours – 40 hours)

Topics Covered

• Strategic Thinking and Leadership
• Executive Presence and Influence
• Advanced Communication Skills
• Decision Making and Critical Thinking
• Leading Change and Innovation
• Stakeholder Management
• Emotional Intelligence for Leaders
• Coaching, Mentoring and Talent Development

All programs can be customized as per the requirements.

Leadership Skills Development Program for CXOs – Outline

Duration – Flexible (16 hours – 40 hours)

Topics Covered

• Visionary and Strategic Leadership
• Executive Decision Making
• Boardroom and Stakeholder Communication
• Organizational Culture and Transformation
• Leading Through Change and Uncertainty
• Innovation and Growth Mindset
• Emotional Intelligence at CXO Level
• Building and Mentoring Leadership Teams

All programs can be customized as per the requirements.

High Impact Presentations – Outline

Duration – Flexible (8 hours – 16 hours)

Program Objectives

• Build confident and impactful presenters
• Enhance clarity and structure in presentations
• Engage and influence diverse audiences
• Improve delivery and executive presence

Topics Covered

• Structuring impactful presentations
• Understanding audience needs
• Verbal and non-verbal delivery skills
• Voice modulation and body language
• Storytelling in presentations
• Handling questions and objections
• Overcoming presentation anxiety
• Virtual and in-person presentation skills

All programs can be customized as per the requirements.

Campus to Corporate Program – Outline

Duration – Flexible (24 hours – 40 hours)

Program Objectives

• Smooth transition from campus to corporate workplace
• Build professional confidence and readiness
• Develop essential workplace skills and behaviors
• Enhance communication and interpersonal effectiveness

Learning Outcomes

• Understand corporate culture and expectations
• Communicate professionally and confidently
• Work effectively in teams
• Manage time, tasks, and responsibilities
• Demonstrate professional attitude and work ethics

Topics Covered

• Corporate Culture and Professionalism
• Business Communication Skills
• Workplace Etiquette and Grooming
• Teamwork and Collaboration
• Time Management and Productivity
• Email and Office Communication
• Emotional Intelligence
• Problem Solving and Adaptability

All programs can be customized as per the requirements.

Cross Cultural Communication Program – Outline

Duration – Flexible (4 hours – 8 hours)

Program Objectives

• Build awareness of cultural differences
• Improve communication across global teams
• Reduce misunderstandings in diverse workplaces
• Enhance collaboration in multicultural environments

Learning Outcomes

• Adapt communication styles across cultures
• Interact confidently with global stakeholders
• Demonstrate cultural sensitivity and awareness
• Manage cross-cultural challenges professionally

Topics Covered

• Understanding Culture and Diversity
• Cultural Dimensions and Workplace Behavior
• Communication Styles Across Cultures
• Cross-Cultural Etiquette
• Managing Cultural Misunderstandings
• Working in Global and Virtual Teams
• Inclusive Communication Practices

All programs can be customized as per the requirements.

Interpersonal Skills Program – Employees – Outline

Duration – Flexible (8 hours – 16 hours)

Program Objectives

• Strengthen workplace relationships
• Improve communication effectiveness
• Enhance teamwork and collaboration
• Build confidence and assertiveness

Learning Outcomes

• Communicate clearly and confidently
• Build trust and rapport with colleagues
• Handle conflicts constructively
• Work more effectively in teams

Topics Covered

• Effective Interpersonal Communication
• Active Listening Skills
• Emotional Intelligence
• Assertiveness and Confidence
• Conflict Management
• Collaboration and Team Dynamics
• Giving and Receiving Feedback

All programs can be customized as per the requirements.

Creativity & Innovation Program – Outline

Duration – Flexible (16 hours – 24 hours)

Program Objectives

• Foster creative thinking in the workplace
• Encourage innovation and problem-solving
• Build ownership of ideas and solutions

Learning Outcomes

• Apply creative thinking tools to work challenges
• Generate and evaluate ideas effectively
• Drive innovation within teams

Topics Covered

• Creativity mindset and fundamentals
• Barriers to innovation
• Idea generation techniques
• Design thinking basics
• From ideas to implementation
• Building a culture of innovation

All programs can be customized as per the requirements.

Storytelling Program – Outline

Duration – Flexible (8 hours – 16 hours)

Program Objectives

• Improve clarity and influence in communication
• Enable storytelling for business impact

Learning Outcomes

• Create structured, impactful business stories
• Communicate ideas with confidence

Topics Covered

• Business storytelling fundamentals
• Audience-focused narratives
• Story frameworks for business
• Using data and insights in storytelling
• Storytelling for presentations and leadership

All programs can be customized as per the requirements.

HR Management Training Program – Outline

Duration – Flexible (24 hours – 40 hours)

Program Objectives

• Strengthen core HR management capabilities
• Align HR practices with business objectives

Learning Outcomes

• Apply effective HR processes confidently
• Support workforce performance and engagement

Topics Covered

• Strategic Role of HR
• Talent Acquisition and Onboarding
• Performance Management
• Employee Engagement and Retention
• Employee Relations
• HR Policies and Compliance
• Learning and Development
• Change and Workforce Management

All programs can be customized as per the requirements.

Sales & Customer Service Training Program – Outline

Duration – Flexible (16 hours – 24 hours)

Program Objectives

• Strengthen sales effectiveness
• Build customer-focused service mindset

Learning Outcomes

• Engage customers confidently
• Handle objections and service challenges

Topics Covered

• Customer-centric selling mindset
• Understanding customer needs
• Sales communication skills
• Objection handling and negotiation
• Service excellence
• Managing complaints and difficult customers

All programs can be customized as per the requirements.

Team Building – Inbound Training Program – Outline

Duration – Flexible (8 hours – 16 hours)

Program Objectives

• Build trust and collaboration within teams
• Improve communication and teamwork

Learning Outcomes

• Work cohesively toward shared goals
• Communicate effectively within teams

Topics Covered

• Team dynamics and trust building
• Effective communication in teams
• Collaboration and problem-solving
• Roles, accountability, and alignment
• Managing conflict constructively
• High-performance team behaviors

All programs can be customized as per the requirements.

Team Building – Outbound Training Program (1–2 Days) – Outline

Program Objectives

• Strengthen trust, collaboration, and team alignment
• Enhance problem-solving through experiential learning
• Build leadership and accountability within teams

Learning Outcomes

• Collaborate effectively under real-time challenges
• Apply learning from outdoor activities to workplace situations
• Improve communication and adaptability

Topics Covered

• Experiential team challenges and simulations
• Trust-building and collaboration activities
• Leadership and role clarity exercises
• Problem-solving under pressure
• Managing conflict and adaptability
• Linking outdoor learning to business outcomes

All programs can be customized as per the requirements.

Coaching & Mentoring Training Program – Outline

Duration – Flexible (8 hours – 16 hours)

Program Objectives

• Build effective coaching and mentoring capabilities
• Develop a feedback-driven and growth-oriented culture

Learning Outcomes

• Conduct structured and impactful coaching conversations
• Guide and develop team members effectively

Topics Covered

• Coaching vs. mentoring fundamentals
• Coaching mindset and core skills
• Structuring coaching conversations
• Questioning, listening, and feedback techniques
• Mentoring for development and career growth
• Embedding coaching in leadership practices

All programs can be customized as per the requirements.

Stress Management & Mindfulness Workshop – Outline

Duration – Flexible (4 hours – 8 hours)

Program Objectives

• Help employees manage stress effectively
• Improve focus, resilience, and emotional balance

Learning Outcomes

• Recognize workplace stress triggers
• Apply practical mindfulness techniques
• Improve emotional regulation and well-being

Topics Covered

• Understanding stress and its impact
• Identifying stress triggers
• Mindfulness fundamentals for professionals
• Breathing and focus techniques
• Emotional regulation and resilience
• Integrating mindfulness into daily work

All programs can be customized as per the requirements.

English Language Training Program – Outline

Duration – Flexible (15–20 days, 4 hours per day)

Program Objectives

• Improve professional English communication skills
• Enhance confidence in speaking and writing

Learning Outcomes

• Communicate effectively in meetings and discussions
• Write professional emails and documents
• Speak with improved fluency and clarity

Topics Covered

• Business English fundamentals
• Grammar refresher
• Vocabulary enhancement
• Spoken English and pronunciation
• Professional conversations and meetings
• Email and business writing
• Presentation and interpersonal communication

All programs can be customized as per the requirements.

Train the Trainer Certification Program – Outline

Duration – Flexible (24 hours – 40 hours)

Program Objectives

• Develop professional training and facilitation skills
• Ensure consistent, high-impact learning delivery

Learning Outcomes

• Design and deliver engaging training programs
• Facilitate learning confidently and effectively

Topics Covered

• Trainer role and mindset
• Adult learning principles
• Training design and structure
• Facilitation and presentation skills
• Engaging diverse learners
• Assessment, feedback, and evaluation

All programs can be customized as per the requirements.

Diversity & Inclusivity Workshop – Outline

Duration – Flexible (8 hours)

Program Objectives

• Promote inclusive thinking and behaviors
• Build respectful and inclusive workplaces

Learning Outcomes

• Recognize unconscious bias
• Demonstrate inclusive leadership behaviors
• Contribute to psychological safety at work

Topics Covered

• Diversity, equity, and inclusion fundamentals
• Understanding unconscious bias
• Inclusive communication practices
• Respect, belonging, and psychological safety
• Managing diversity in teams
• Embedding inclusion into daily work

All programs can be customized as per the requirements.

Time Management & Productivity Training Program – Outline

Duration – Flexible (8 hours – 16 hours)

Program Objectives

• Improve productivity and time control
• Reduce work overload and inefficiencies

Learning Outcomes

• Prioritize tasks effectively
• Manage focus, time, and energy
• Improve planning and execution

Topics Covered

• Productivity mindset and habits
• Goal setting and prioritization
• Planning and time-blocking
• Managing distractions and interruptions
• Email and meeting management
• Sustaining productivity at work

All programs can be customized as per the requirements.

Emotional Intelligence Training Program for Managers / Leaders – Outline

Duration – Flexible (8 hours – 16 hours)

Program Objectives

• Strengthen self-awareness and emotional regulation
• Enhance empathy, relationships, and leadership effectiveness

Learning Outcomes

• Manage emotions effectively in leadership situations
• Build trust-based, high-performing teams
• Improve decision-making under pressure

Topics Covered

• Foundations of emotional intelligence
• Self-awareness and self-regulation
• Empathy and social awareness
• Relationship management and influence
• Emotional intelligence in leadership
• Applying EI for team performance

All programs can be customized as per the requirements.